Rockarmor Warranty

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Warranty Enquiry

Need to lodge a warranty claim for your Rockarmor product? You're in the right place. Please review the information below before submitting your claim.

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Warranty at a glance

  • 12-month warranty from original date of purchase
  • Covers defects in materials and workmanship under normal use
  • Product-only warranty — does not extend to vehicle or third-party components
  • Original proof of purchase (receipt or invoice) is required
  • Modifications to bullbars void all warranty
  • Do not remove the product from your vehicle before contacting us

Submit a warranty claim

Fill out all required fields below. Our team will review your claim and respond within 2–3 business days.

Include the full product name and vehicle fitment if known
The more detail you provide, the faster we can assess your claim
Important: Please email clear photos of the defect/issue to sales@rockarmornz.co.nz with your name and order number in the subject line. Include:
• Close-up photo(s) of the defect
• Full product photo showing the issue in context
• Photo of your proof of purchase (receipt or invoice)

Before you submit, confirm:

What happens next? Our warranty team will review your claim and respond within 2–3 business days. If the product is deemed defective under our warranty terms, we will arrange repair or replacement at our discretion. Please do not remove the product from your vehicle until we advise you to do so.

Rockarmor New Zealand – Warranty Policy

Effective Up-Date: 23.06.25

At Rockarmor New Zealand, we stand behind the quality and durability of our products. This Warranty Policy outlines the terms and conditions under which we provide warranty coverage for our bullbars and related accessories.

1. Warranty Coverage

This warranty applies exclusively to Rockarmor New Zealand products and covers defects in materials and workmanship under normal use and service.

  • Warranty Term: 12 months from the original date of purchase.
  • Coverage: This is a product-only warranty. It applies solely to the Rockarmor product itself and does not extend to any vehicle, third-party components, or consequential damages.
  • Rockarmor NZ highly recommends after bullbar is installed, that periodic bolt checks are done to ensure that all bolts are tight and there has been no movement in bullbar – If any issues are found we advise to return to installer with noted issues asap.

2. What Is Covered

  • Manufacturing defects in materials or workmanship.
  • Structural integrity of the bullbar under normal operating conditions.
  • ANY MODIFICATIONS TO BULLBARS VOID ALL WARRANTY.

3. What Is Not Covered

This warranty does not cover:

  • Damage resulting from accidents, misuse, abuse, or improper installation.
  • Modifications or alterations to the product.
  • Normal wear and tear, including cosmetic damage such as scratches, chips, or fading.
  • Damage caused by exposure to harsh chemicals, road salts, or environmental conditions.
  • Labour costs, installation, removal, or reinstallation of the product.
  • Any indirect, incidental, or consequential damages.

4. Warranty Claims Process

To make a warranty claim, the original purchaser must:

  1. Provide proof of purchase (e.g., receipt or invoice).
  2. Submit a written description of the defect along with supporting photos.
  3. Contact Rockarmor New Zealand at sales@rockarmornz.co.nz.

All claims will be assessed by our team. If the product is deemed defective under the terms of this warranty, Rockarmor New Zealand will, at its discretion, repair or replace the product.

5. Limitations and Exclusions

This warranty is non-transferable and applies only to the original purchaser. It is limited to the repair or replacement of the defective product and does not include any other costs or liabilities.

6. Governing Law

This warranty is governed by the laws of New Zealand. Your rights under this warranty are in addition to any rights you may have under the Consumer Guarantees Act 1993.